The Xaar 2002 Plus GS12 Printhead is an advanced industrial inkjet printhead featuring TF Technology ink recirculation, a 720 npi native resolution, and a 12 pL drop size. It is engineered for high-speed ceramic tile decoration, glass printing, and packaging lines, supporting firing frequencies up to 36 kHz.
Item specifics
Native Resolution: 720 npi (Nozzles Per Inch)
Active Nozzles: 2,000 nozzles per head
Drop Size: 12 pL nominal (Greyscale capability)
Firing Frequency: Up to 36 kHz
Print Swath Width: 70.5 mm
Ink Compatibility: Oil-based, UV-curable, and heavy ceramic inks
Country/Origin: United Kingdom (Manufactured at official Xaar)
Compatible printer models
The Xaar 2002 Plus GS12 is used across various high-end industrial single-pass digital printing systems. Because it is designed to be fully backwards-compatible with older Xaar 2001+ printer configurations, it serves as a direct drop-in replacement or upgrade for many lines. The primary industrial printer brands and models compatible with this printhead include:
System Ceramics: Creaseven digital printing machines (utilizes up to 60 Xaar 2002 GS12 heads per machine)
EFI Cretaprint: Various models in the Cretaprint ceramic tile printer series (historically built around Xaar 1003 / 2001+ / 2002 architecture)
Hope Ceramic (Keda): High-speed digital ceramic inkjet printers
TecnoFerrari: VivaJet and related heavy-duty ceramic digital decoration lines.
Haotian: Advanced digital label embellishment and UV packaging presses.
Industrial Coding/Marking Lines: Wide-swath single-pass printers from various Chinese, European, and American OEMs configured for packaging, labeling, and direct-to-shape glass or object printing.
Important Notice
To prevent costly buyer return requests, it is critical to explicitly state what this head does NOT fit:
Do not buy this Xaar 2002 Plus GS12 if you own any of the machines listed below. It looks identical on the outside, but the internal electronics are totally different and will not work.
Older Xaar 1001, 1002, or 1003 Systems: It has a different resolution (720 npi) and electronics. It will not work with older 1003 driver boards.
Standard Water-Based Inks: This is the GS12 Ceramic/UV variant. It cannot use standard aqueous or textile inks.
Commercial Plotters or Signage Printers: It will not fit wide-format graphics printers like Roland, Mimaki, Mutoh, Epson, HP, or Canon.
Other Brands: It cannot replace printheads from Kyocera, Ricoh, Fujifilm/Dimatix, Seiko, or Konica Minolta.
Not sure? Send us a quick photo of your current printhead's factory part code sticker before buying, and we will verify the fit for you!
Condition & Packaging
Condition: New
Packaging: Factory sealed in original Toshiba packaging
Handling: Do not open the printhead package until you are ready to install. Avoid touching the nozzle plate or electrical contacts. Store in a cool, dry place, away from direct sunlight and extreme temperatures.
Shipping
Handling Time: We ship within 1–2 business days after cleared payment.
Shipping Service: Shipped via FedEx / DHL / Local courier with tracking.
Packaging: Printhead is packed securely with protective materials to prevent damage during transit.
Combined Shipping: We offer combined shipping on multiple items. Please message us before payment for a revised invoice if you are purchasing more than one item.
International Shipping: Available, shipped via FedEx / DHL / Local courier with tracking. Import duties, taxes, and customs charges are the buyer’s responsibility and are not included in the item price or shipping cost.
Returns
Return Window: Returns accepted within 14 / 30 days of delivery.
Condition for Return: Item must be unused, unopened, and in original factory-sealed packaging. Once the printhead packaging is opened or the head is installed, it cannot be returned unless it is proven to be dead on arrival (DOA) and not damaged by improper handling or installation.
Return Shipping: Buyer pays return shipping unless the item is not as described or is DOA and confirmed by us.
Refund: Refund issued for the item price once the returned item is received and inspected. Original shipping charges are non-refundable unless the return is due to our error.
Please contact us before initiating a return so we can provide instructions and, if applicable, an RMA number.
Warranty
Seller Warranty: This item is sold as new, factory sealed. We do not provide an additional seller warranty beyond the return policy described above.
Manufacturer Warranty: Any manufacturer warranty is subject to Xaar’s policies and may require proof of purchase from an authorized distributor. We are an authorized Xaar Distributor - please message us if you have specific warranty questions.
DOA Policy: If the printhead is confirmed dead on arrival (no electrical shorts caused by the user, proper installation, and compatible electronics), we will replace or refund according to our return policy. Damage caused by incorrect installation, incompatible electronics, wrong ink, static discharge, or physical damage is not covered.
Important Handling & Safety Notes
Do not open the printhead until you are ready to install it.
Follow your printer manufacturer’s installation and priming procedures exactly.
Ensure your ink system, temperature settings, and waveforms are configured for the Xaar 2002 Plus GS12 printhead.
Avoid touching the nozzle plate, filter, or electrical contacts.
Store in a clean, dry environment, away from dust, direct sunlight, and temperature extremes.
